These general terms and conditions of sale ("General Terms and Conditions of Sale") apply to any order you place through www.abwak.co.uk including memberships and event tickets, and any products you purchase from ABWAK in person at one of our events.

WEBSITE PURCHASES

In respect of orders placed through the Website, these General Terms and Conditions of Sale apply regardless of how you access the Website, including via any technologies or devices by which ABWAK makes the Website available to you at home or on the move. You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website.

PLACING AN ORDER

To place an order, you can log in as a member which will require you to provide some compulsory personal information. Alternatively, you can choose to place your order via the guest checkout.  Please see our Privacy and Cookie Policy for more information on how your personal information will be used.

You confirm that all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times. You can update or correct your details at any time by logging in as a member and editing your profile.

When you order through the Website via our guest checkout you will still need to provide us with certain compulsory personal information in order for us to process your order. We will not store the details that you provide via guest checkout (save for processing your order, or if you have opted in to receive marketing from us, or until after the event that the tickets are purchased for).

PAYMENT

During the checkout process, you will be asked to enter your payment details. Where you are using either credit or debit card, by completing your payment details you confirm that the credit or debit card being used is yours. All fields indicated as compulsory must be completed. Please note that we may collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy and Cookie Policy. Please be advised that where you select either Stripe or PayPal as a payment method, we will pass certain information to the relevant party (name, address, delivery address, email address, and phone number) so that they can process your application and provide the service. Once this information has been passed to the relevant party, ABWAK shall remain a data controller and that party shall also be a data controller in relation to that data. See the terms and conditions of Stripe, PayPal and ABWAK including Privacy Policy for full details.

All card payments are subject to authorisation by your card issuer. We take full payment immediately for all products and services.

Opting for Manual Payment must be followed by full payment in cheque to the relevant address as shown on the Website.  Any orders by manual payment, whether for products or event bookings, will not be dispatched or confirmed until payment is received.

All products ordered will remain the property of ABWAK until we have delivered the products to the address specified by you. If your payment is not received and you have already received the products you ordered from us, you must pay for (in full) or return those products to us in accordance with our reasonable return instructions and in the same condition that you received them at your own expense. If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order.

LEGAL COMPLIANCE

You agree that you will not use, sell or supply any product(s) purchased from ABWAK in an unlawful manner and, in particular, will comply with all export controls and sanctions rules.

LIABILITY

There are certain liabilities which we cannot exclude by law and nothing in these General Terms and Conditions of Sale limits our liability for personal injury or death caused by our negligence or for fraud.

You have certain rights as a consumer, including statutory rights relating to faulty or misdescribed goods. Your statutory rights operate in addition to our goodwill policy. For further information about your statutory rights in the UK, contact your local authority Trading Standards Department or Citizen’s Advice Bureau. Nothing in these General Terms and Conditions of Sale will affect these statutory rights and, in particular, we will perform our obligations under these General Terms and Conditions of Sale with reasonable care and skill.

Any products we supply to you will be of satisfactory quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a repair or replacement or, where this is not possible, for a refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these General Terms and Conditions of Sale. We will not be liable to you if we are prevented or delayed from complying with our obligations under these General Terms and Conditions of Sale by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.

You must follow any advice we give you to keep products we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice.

In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.